A vehicle in a workshop with a red “RECALL” symbol on the floor, symbolizing motor vehicle recall cost insurance.

Financial protection in the event of vehicle recallsVehicle recall cost insurance

Recall campaigns can cause considerable costs of companies in the automotive industry – for example for return transport, repairs, replacement vehicles or client communication. Indirect consequences such as loss of image and production delays should not be underestimated either.

Vehicle recall cost insurance protects against the financial consequences of such events.

Depending on the contract design, it assumes, for example:

  • Costs of retrieval and transport of affected vehicles
  • Expenses for repairs and replacement of defective components
  • Costs of temporary replacement vehicles
  • Expenses for information and communication measures
  • Refund or price reduction
  • (optional) Contribution towards costs in connection with reputation protection

MRH Trowe supports you with personalised advice and ensures that the insurance cover is precisely tailored to your company and your product range – so that product recalls do not become a financial burden.

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Insured risks & hazards

Vehicle recall cost insurance protects your company against the financial consequences of various triggers of a recall campaign, including:

  • Product defects or technical faults that make a recall necessary
  • Safety-related problems that increase the risk for consumers
  • Official orders or statutory regulations that make it mandatory to retrieve the vehicles
  • Product liability cases that may result in recall obligations
Possible scope of cover & extensions

Depending on the contract structure, the following costs can be covered:

  • Recall costs of transport, repair and spare parts
  • Provision of replacement vehicles for affected clients during the recall measure
  • Costs of damage limitation in the event of loss of image due to the recall campaign
  • Consultancy and organisational costs for planning and implementing the recall measure
  • Financial obligations as a result of official orders
  • Costs of pre-recall losses – i.e. losses incurred in connection with the recall but not directly by it
  • Removal and installation costs outside hazard prevention
  • Costs of software updates, if these are considered a replacement measure
Insured Persons
  • The Insured Company
  • Employees who are entrusted with the planning, organisation and implementation of the recall campaign

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